Warranty

20 Year Warranty

When you choose One Stop Pallet Racking (OSPR) branded racking, you receive a 20-year warranty covering defects in manufacturing and installation. This warranty applies exclusively to OSPR products and does not extend to racking supplied by other brands.

Ongoing Inspections

To maintain the validity of your warranty, annual inspections are required. This is the minimum requirement under the AS4084-2023 Australian Standards and the Australian Steel Institute’s Code of Practice for Rack Safety Inspections. Compliance with these inspections is also a WorkSafe requirement.

Warranty Conditions

  • Inspection Requirements: Warranty is void if the annual inspection is not conducted by OSPR or if alterations, repairs, or relocations are done by other parties.
  • Alterations: Any modifications to the racking system must be carried out by OSPR to maintain warranty coverage.
  • Exclusions: The warranty excludes damage from misuse, neglect, or unauthorised modifications.
  • Duration: Warranty starts from the date of installation and remains valid as long as all conditions are met.

Advice you can trust - backed by years of industry experience

Our experienced team has your pallet racking and warehouse needs covered - from design to installation.

Please fill out the form or call us.

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